Terms
& Conditions
Use of the shareplayers.net,
shareplayer.net, sharedrives.com web site (the "Site")
is governed by the policies, terms, and conditions set
forth below. Please read the following information carefully.
By using this Site or submitting an order for products
or services, you indicate your acceptance of, and agreement
to be bound by, the terms and conditions set forth below.
If you do not agree to these terms and conditions, please
do not use this Site and please do not submit any orders
for products or services.
These terms and conditions
may be changed by shareplayers.net, shareplayer.net, sharedrives.com
in the future. It is your responsibility as a user to
periodically return to this page to review the terms and
conditions for amendments. The amended terms shall take
effect automatically the day they are posted on the site.
Your continued use of the flashpointsharedrive.com web
site following any amendments will constitute agreement
to such amendments. These Terms of Service were last revised
on October, 2005.
Payment Options: We accept
VISA, MasterCard, Discover, American Express, Diners Club,
and Federal IMPAC, shareplayers.net, shareplayer.net,
sharedrives.com Credit Card, personal checks, company
checks, money orders, cashiers checks, wire transfers,
and company purchase orders on approved credit. Please
contact an account rep for credit approval, 1-805-579-1100.
Credit card orders shipped to a location other than your
billing address may require additional verification. We
do not ship to P.O. Box addresses. Sales tax is collected
only on shipments to California. All prices on the shareplayers.net,
shareplayer.net, sharedrives.com site are quoted in U.S.
currency and all orders must be transacted in the same.
Shipping: We ship by FedEx®,
USPS or UPS in the United States and we ship by DHL to
U.S. Territories, Canada and other international locations.
For APO addresses, we use U.S. Mail. Extra shipping, charges
apply for Alaska and Hawaii. FedEX Overweight Priority
Delivery is the only shipping option available for orders
over 150 pounds. White Glove Delivery is available for
tube televisions and is the only shipping available for
projection televisions. UPS Ground Shipping, FedEX 2-Day
and White Glove Delivery are not available in Alaska or
Hawaii. Shipping charges may be based on average/estimated
weights and may vary from actual shipped weight. Same
day shipping: Phone orders placed and credit approved
by 10:00 p.m. (EST) weekdays for items in stock at our
Memphis distribution center, not requiring configuration
for delivery to the contiguous U.S. will ordinarily ship
that same day via FedEx Standard. FedEx Standard provides
delivery by 5:00 p.m. the next day in areas where available.
Phone orders placed and credit approved by 8:00 p.m. (EST)
on Saturday for items in stock at our Memphis distribution
center, not requiring configuration for delivery to the
contiguous U.S. will ordinarily ship that same day via
FedEx Standard for Monday delivery. FedEx Priority provides
delivery by 10:30 a.m. the next day and is available for
an additional charge. UPS ground shipping is available.
Because we can not guarantee the availability, please
call us to confirm when the product is expected to ship.
There may be leadtimes of 4 to 5 weeks if no units are
in stock or distribution.
Prices & Availability:
Because of the fast-moving nature of the high tech industry,
prices and availability are subject to change without
notice. If a product is not in stock when you place your
order (for example, not yet available or sold out), we
will do our best to let you know and to let you know when
we anticipate the product will be available. Anticipated
delivery dates are dependent upon vendor supplies and
other factors and are subject to change.
Processing Fee: We Charge
a "Handling Fee" on most transactions in order
to help cover our warehousing, order processing, systems
and overhead costs. This is a non-refundable fee.
We apply the fee to each
order as follows:
Total Product Fee Total
Product Fee
$0.00 - 50.00 $3.95 $300.01 - 400.00 $6.95
$50.01 - 100.00 $4.95 $400.01 - $500.00 $6.95
$100.01 - 200.00 $5.95 $500.01 -$1,000 1.1%
$200.01 - 300.00 $6.95 $1,00.01 + 1%
These fees apply to all
products. Please note that all purchases are final.
Unauthorized or Refused
Returns: shareplayers.net, shareplayer.net, sharedrives.com
will not accept unauthorized returns or exchanges. Packages
without a Return Authorization Number will be refused
upon return to our warehouse. Shareplayers.net, shareplayer.net,
sharedrives.com will impose a 15% restocking fee plus
any applicable shipping and handling charges for refused
shipments by the customer. Additional charges may apply
if the merchandise is not returned in 100% complete condition
in the original, unopened packaging. To complete a return,
you must call an flashpointsharedrive customer service
representative to obtain an RA (Return Authorization)
number before returning your product to flashpointsharedrive.
For faster service, please have the following information
ready when calling for an RA number: Customer name, order
number, item number and the reason for return.
Defective Returns: Defective
returns will be accepted for exchange or repair, at our
discretion, within 30 days from the shipment date. No
refunds or credit will be granted after 30 days, the terms
of the manufacturer's warranty apply. A product must be
diagnosed "defective" by a member of the Technical
Support Staff at our manufacturing centers.
Accessories: Defective
accessories products may be exchanged if the unit is defective.
Money-back Guarantees:
shareplayers.net, shareplayer.net, sharedrives.com does
not offer a money-back guarantee on any product.
Typographic, Photographic
& Technical Errors: Although we do our best to achieve
100% accuracy, occasionally errors & inaccuracies
do occur. Should you encounter an error or inaccuracy,
please inform us so it can be corrected. Products &
packaging depicted may differ from stock available at
time of shipment.
Warranty Disclaimer and
Limitations on Liability: shareplayers.net, shareplayer.net,
sharedrives.com PASSES THROUGH TO ITS CUSTOMERS ALL MANUFACTURERS¹
WARRANTIES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS
IT SELLS. Shareplayers.net, shareplayer.net, sharedrives.com
MAKES NO ADDITIONAL OR INDEPENDENT WARRANTIES. TO THE
FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, shareplayers.net,
shareplayer.net, sharedrives.com DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
shareplayers.net, shareplayer.net,
sharedrives.com SHALL UNDER NO CIRCUMSTANCES BE LIABLE
FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFITS OR OPPORTUNITIES) OR PUNITIVE DAMAGES, EVEN IF
IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE MAXIMUM LIABILITY OF FLASHPOINTSHAREDRIVE.COM FOR
ALL DAMAGES SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED
THE PURCHASE PRICE OF THE PRODUCT. LIKEWISE, shareplayers.net,
shareplayer.net, sharedrives.com WILL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS CATALOG
OR WEB SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,
INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. ALL MERCHANDISE
IS SOLD. PLEASE CHECK MANUFACTURER PACKAGING AND MATERIALS
FOR COMPATIBILITY. FLASHPOINTSHAREDRIVE.COM MAKES NO WARRANTY
AS TO THE PERFORMANCE OF ANY MERCHANDISE SOLD. WE ARE
NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST DATA, ETC. THIS
DISCLAIMER BY FLASHPOINTSHAREDRIVE.COM IN NO WAY AFFECTS
THE TERMS OF ANY APPLICABLE MANUFACTURERS¹ WARRANTIES
OR GUARANTEES. shareplayers.net, shareplayer.net, sharedrives.com
WILL PROVIDE COPIES OF SUCH WARRANTIES AND GUARANTEES
UPON REQUEST BY CALLING 1-800-622-6255. CERTAIN STATE
LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR
THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE
LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS,
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU
MIGHT HAVE ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM
STATE TO STATE.
Disputes: Any claims against
shareplayers.net, shareplayer.net, sharedrives.com relating
in any way to your purchases from shareplayers.net, shareplayer.net,
sharedrives.com shall be submitted to confidential arbitration
in Ventura County, California. Arbitration under this
agreement shall be conducted under the rules then prevailing
of the American Arbitration Association. The arbitrator;s
award shall be binding and may be entered as a judgment
in any court of competent jurisdiction. To the fullest
extent permitted by applicable law, no arbitration under
this Agreement shall be joined to an arbitration involving
any other party subject to this Agreement, whether through
class arbitration proceedings or otherwise. In any such
arbitration, the parties shall be responsible for their
own costs, expenses and attorney¹s fees. [This clause
can be made more specific concerning the method and manner
of dispute resolution.] In the event that this arbitration
provision is unenforceable, any litigation regarding this
agreement or any transaction between the customer and
shareplayers.net, shareplayer.net, sharedrives.com shall
be brought in the state or federal courts located in Ventura
County, California, and the customer hereby agrees and
submits to such jurisdiction and venue as exclusive and
proper.
Governing Law: Transactions
between you and shareplayers.net, shareplayer.net, sharedrives.com,
and any disputes arising between you and shareplayers.net,
shareplayer.net, sharedrives.com related to any interaction
between you and shareplayers.net, shareplayer.net, sharedrives.com,
including but not limited to claims relating to the content
of its catalogs and Web site, shall be governed by and
construed in accordance with the laws of the State of
California without regard to the laws regarding conflicts
of law. If any provision of this agreement shall be unlawful,
void or for any reason unenforceable, then that provision
shall be deemed severable from this agreement and shall
not affect the validity and enforceability of any remaining
provisions.
Title - Risk of Loss: Title
to items being purchased passes from shareplayers.net,
shareplayer.net, sharedrives.com to purchaser at the time
of shipping. Customer takes on full liability for safety
and validity of delivery address given to us at the time
of purchase. shareplayers.net, shareplayer.net, sharedrives.com
will not incur any forwarding costs on shipments. shareplayers.net,
shareplayer.net, sharedrives.com shall not be responsible
for damages or delays resulting from Acts of God, war,
riot, seizure, terrorist activities, embargo or other
acts or events outside of the reasonable control of shareplayers.net,
shareplayer.net, sharedrives.com.
Return Procedures: The
RA Number. Please note that ALL SALES ARE FINAL. Products
manufactured by Apple, Sony, Fujitsu, Hitachi, Umax, IBM,
Microsoft, NEC, Toshiba, Quark, and Compaq are not returnable
to shareplayers.net, shareplayer.net, sharedrives.com
for ANY reason. ALL CPU SALES ARE FINAL. Any product returned
will be credited the lower of the purchase price or current
price plus and restock fees. No return will be accepted
without a return authorization (RA) number. To request
a RA number, please contact an shareplayers.net, shareplayer.net,
sharedrives.com Customer Service Specialist Toll Free
at (877) 888-2678. RA numbers are valid for ten business
days after issue. Your RA number(s) must appear clearly
on the shipping label of the return shipment. Affix a
label to the box: PLEASE DO NOT MARK THE BOX ITSELF IN
ANY WAY. In the case of any product(s) returned for any
reason, the returned item(s) must be 100% complete, in
original and re-salable condition, with all packaging,
manuals, registration card(s), accessories and software.
We reserve the right to refuse a return on any product
that does not meet these requirements. Shipping and Handling
Fees are not refundable, with the exception of orders
incorrectly shipped by shareplayers.net, shareplayer.net,
sharedrives.com.
Important manufacturer
exceptions to returns policy:
Third Party Service Contracts:
shareplayers.net, shareplayer.net, sharedrives.com is
a reseller of various service contracts issued by and
performed by third party service providers. We are not
the providers of the services described in those contracts
and the third party service provider is the only party
responsible for performing, or arranging for performance,
of those services. You agree that the third party service
provider is solely responsible for fulfillment of the
service obligations and you agree that you will look only
to the third party service provider for any loss, claims
or damages arising from or relating to the purchase and
performance of those services. You also agree to release
shareplayers.net, shareplayer.net, sharedrives.com from
any and all claims arising from or relating to the purchase
and performance of the services to be provided by the
third party service providers. In some states, those services
may be subject to sales tax. To the extent that such taxes
are collected by shareplayers.net, shareplayer.net, sharedrives.com,
they are collected solely on behalf of the issuer of the
service contract in shareplayers.net, shareplayer.net,
sharedrives.com capacity as an independent sales agent
for the service provider.
Additional Information:
shareplayers.net, shareplayer.net, sharedrives.com policies
are subject to change without notice. We do our best to
ship all orders as rapidly and accurately as possible.
However, FLASHPOINTSHAREDRIVE.com is not liable for late
or delayed shipments or system failures. Title to items
being purchased passes from shareplayers.net, shareplayer.net,
sharedrives.com to purchaser at the time of shipping.
If you purchase items for export, you must obtain from
the Federal government certain export documentation. Terms
of shareplayers.net, shareplayer.net, sharedrives.com's
agreements with numerous vendors in the catalog forbid
us from exporting product. Some products are not available
for sale to schools. All trademarks and registered trademarks
are used to benefit of their respective owners.
Ordering Options: We accept
orders online 24 hours a day, 7 days a week.
Phone Hours: Sales and
Customer Service Specialists can take your call, Monday-Friday,
8 a.m. to 5p.m., and Saturday 8 a.m. to 12 p.m. PST.
Sales: 800-753-9526
Customer Service Online:
orders@flashpointsharedrive.com
Customer Service Phone:
805-579-1100
General Comments: info@xmultiple.com
About shareplayers.net,
shareplayer.net, sharedrives.com:
http://www.sharedrives.com/help/
All trademarks and registered
trademarks are used to benefit, and without intent to
infringe on, the mark holder. Theshareplayers.net, shareplayer.net,
sharedrives.com logo is a registered trademark of Xmultiple
Technologies, Inc.
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Copyright
©2005 shareplayers.net,
shareplayer.net, sharedrives.com. All rights reserved.
All content included on
this site, such as text, graphics, logos, button icons,
images, audio clips and software, and the compilation
of this content are the property of shareplayers.net,
shareplayer.net, sharedrives.com or its content suppliers
and protected by U.S. and international copyright laws.
All software used on this site is the property of shareplayers.net,
shareplayer.net, sharedrives.com or its software suppliers
and protected by U.S. and international copyright laws.
The content and software on this site may be used as a
shopping resource. Any other use, including the reproduction,
modification, distribution, transmission, republication,
display or performance, of the content on this site is
strictly prohibited.
XMULTIPLE
Technologies – The Connection Is On!